NASLite Network Attached Storage

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Task-specific simplicity with low hardware requirements.
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PostPosted: Mon Jul 17, 2006 9:20 am 
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Joined: Thu Mar 30, 2006 7:17 am
Posts: 9
Location: Worthing, UK
Sirs,

I have taken advantage of your upgrade program to NS2 and purchase the product this morning at 09:30 am UK time. As of 14:15 I have still not received any confirmation or download link to the new file.

Your prompt attention would be appreciated.

Best Regards,
Tim Beck.


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 Post subject:
PostPosted: Mon Jul 17, 2006 3:08 pm 
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Site Admin

Joined: Tue Jul 13, 2004 4:11 pm
Posts: 1771
Location: Server Elements
I just resent the original mail. Please check your spam settings for possible problems. I don't recall a bounceback.


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 Post subject:
PostPosted: Tue Jul 18, 2006 2:18 am 
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Joined: Thu Mar 30, 2006 7:17 am
Posts: 9
Location: Worthing, UK
Tony,

I have received this second e-mail and sucessfully dowloaded the file. I did not receive the first one so it was probably just a gremlin in the works!

Thanks for your prompt action,
Tim.


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 Post subject:
PostPosted: Wed Oct 25, 2006 3:31 am 
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Joined: Sun Sep 24, 2006 1:32 pm
Posts: 290
I've got the same problem here but for NASLite 2 USB, your automation script doesnt like hotmail? I got the paypal confirmation fine though. Tried to email ralph using hotmail resulted in a bounce:

Quote:
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

rh@serverelements.com



Tried emailing through a diff mail account and it seems to have worked (no bounce yet).


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 Post subject:
PostPosted: Wed Oct 25, 2006 10:52 am 
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Joined: Sun Sep 24, 2006 1:32 pm
Posts: 290
I _really_ need the machine up and running ASAP guys, could Tony or Ralph pls send me the download link? I've sent you both an email, pls get back to me asap.


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 Post subject:
PostPosted: Wed Oct 25, 2006 3:35 pm 
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Site Admin

Joined: Tue Jul 13, 2004 4:11 pm
Posts: 1771
Location: Server Elements
I did resend it first thing this morning. Take a look in your spam folders and let me know if you want me to PM the info.


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 Post subject:
PostPosted: Wed Oct 25, 2006 3:38 pm 
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Joined: Sun Sep 24, 2006 1:32 pm
Posts: 290
Seems like hotmail doesn't like your mails, nothing in spam folder or inbox. Pls pm.


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 Post subject:
PostPosted: Wed Oct 25, 2006 3:51 pm 
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Site Admin

Joined: Tue Jul 13, 2004 4:11 pm
Posts: 1771
Location: Server Elements
Done! :wink:


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 Post subject:
PostPosted: Thu Oct 26, 2006 2:28 am 
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Joined: Sun Sep 24, 2006 1:32 pm
Posts: 290
Tony wrote:
Done! :wink:


Yay! Thanks alot :)


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 Post subject: help please..
PostPosted: Sat Nov 18, 2006 12:40 pm 
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Joined: Sat Nov 18, 2006 12:23 pm
Posts: 2
it would be nice to get a d/l for my purchase also.. i did msg Tony with the Receipt Number: so please could u send me a link to the email addy i signed up in these forums thanks in advance..


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 Post subject:
PostPosted: Sat Nov 18, 2006 1:01 pm 
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Site Admin

Joined: Tue Jul 13, 2004 4:01 pm
Posts: 801
Location: ServerElements
It would be nice if your ISP would accept our emails and not make assumptions and block us.


----- The following addresses had permanent fatal errors -----
<******@**foxhole.co.uk>
(reason: 550-Your IP address looks like a dynamic one. Please use your ISP smarthost)


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 Post subject:
PostPosted: Sat Nov 18, 2006 1:21 pm 
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Joined: Sat Nov 18, 2006 12:23 pm
Posts: 2
Ralph wrote:
It would be nice if your ISP would accept our emails and not make assumptions and block us.


----- The following addresses had permanent fatal errors -----
<******@**foxhole.co.uk>
(reason: 550-Your IP address looks like a dynamic one. Please use your ISP smarthost)


hmm, cant do a lot about it.. sorry but i can msg you my receipt number and you could forward it to me via gmail.. good old gmail... looool


ok forget this msg.. thanks for the resend Ralf it got through from your ****.mac.*** address... thanks...
i'm looking forward to using this product...


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