NASLite Network Attached Storage

At work we've been struggling with a PC problem at one of our customers sites that is kicking our butt. I know there are several IT guys that hang out here, so I thought I'd throw it out here just in case one of you guys have ran across something similar. OK, here's the deal...last Sept. we installed an XP box in the office of a grocery store where they do their daily file maintenance, reports, etc...we have a bunch of these same boxes out with no issues at all. The problem........after anywhere from 2 to 10 days the PC will show a 'degraded array' in the RAID console utility. We have to replace the hdd(SATA drive) and resync the drives...then it''ll be okay for another week or so. We've had 2 or 3 different PC's in there...we've plugged everything into PowerVar UPS/conditioners....reloaded PC from scratch....and the thing is still crashing drives. PowerVars are plugged into IG receptacles, as are all POS devices.....drives still crash. From what I understand, the failed drives can be reformatted and seem to check out ok...so the drives aren't being physically damaged. To make matters worse....this site is 2hours away.....any and all input would be appreciated.

Some hardware info will be nice, specifically the RAID setup. Based on your description, you have replaced the hardware and reinstalled the software. The persistence of the problem makes no sense, so I’ll assume the board and cables have remained the same. That’s probably where I’ll concentrate my efforts.

Just a Nobilis box with integrated RAID 1(mirrored) array w dual 80GB Seagate SATA hdd's. We have a bunch of these boxes out in the field with no issues. Installed a drive yesterday..degraded array this morning. We have everything on PowerVar UPS/Conditioners. I've been wondering if when our support guy changed PC's, he 'ghosted' the problem over to the new PC. Today I elevated the problem to our vendors technical gurus...hoping they can provide some direction. I will post any new findings.

Thanks for your reply.

Danno

Look up Time limited Error Recovery here
[/url]http://www.westerndigital.com/en/library/sata/2579-001097.pdf