NASLite Network Attached Storage

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Task-specific simplicity with low hardware requirements.
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PostPosted: Mon Jul 10, 2006 1:45 am 
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Joined: Sun Apr 02, 2006 9:05 pm
Posts: 1688
Location: Up State NY in the USA!!!!
OK, I payed for the ISO DL link so where is it? I used paypal and got a response from your transaction processor and paypal but not one with a link. Tell me I don't have to wait another 4 days for the thing to process! If this is the case then it might be a little nice for you to inform us of the fact that we get to wait days to get the ISO that we can DL in a Minute.

Pissed and still waiting!!!

Mike


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PostPosted: Mon Jul 10, 2006 1:49 am 
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Joined: Mon Feb 20, 2006 1:26 pm
Posts: 11
Location: Richmond, VA
I purchased V2 a few hours ago, and I received the download link within 2-3 minutes of placing my order.

Check your spam filters and junk mail folder to see if the e-mail with the link was quarantined.


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PostPosted: Mon Jul 10, 2006 1:51 am 
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Joined: Tue Jul 13, 2004 4:01 pm
Posts: 801
Location: ServerElements
We get this all the time with people who do eCheck payments.

Until your money has been transfered to Paypal, then to our account, thats when the download link is issued. Purchasing with a credit card is instant, right now I don't have your money and neither does Paypal.


Last edited by Ralph on Mon Jul 10, 2006 2:08 am, edited 1 time in total.

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PostPosted: Mon Jul 10, 2006 1:58 am 
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Site Admin

Joined: Tue Jul 13, 2004 4:01 pm
Posts: 801
Location: ServerElements
Also, I *believe* Paypal does say it will take a number of days, they should if they don't since they are handling the transaction. I know we inform the customer with the following email after the purchase.

This email confirms your pending payment of $29.95 USD for NASLite-2 USB CD-ROM ISO Image.

Once your funds have cleared, you will notified by email with the download link.
Pending transactions could take up to 4 business days before being cleared.

We sincerely thank you for your patronage and support.


Regards,

Server Elements


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PostPosted: Mon Jul 10, 2006 2:08 am 
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Joined: Sun Apr 02, 2006 9:05 pm
Posts: 1688
Location: Up State NY in the USA!!!!
Well ****! Guess I should have deleted the checking link on my paypal and forced it to use the credit card number instead! They gota hold the cash as long as they can and use it I guess.

Isn't the electronic money transfer these days wonderful? In this period of incredible computer power and network speeds that are beyond stunning they can't move $29.95 any faster than 3 or 4 days. PR*** I love waiting!

I'm tempted to cancel the transaction and reorder using the card instead.

Thanks Ralph,

Mike


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PostPosted: Mon Jul 10, 2006 2:10 am 
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Site Admin

Joined: Tue Jul 13, 2004 4:01 pm
Posts: 801
Location: ServerElements
If you want to cancel it, it'll take both of us to inform Paypal, I'll be here for another few minutes we can do this quick.


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PostPosted: Mon Jul 10, 2006 3:30 am 
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Joined: Sun Apr 02, 2006 9:05 pm
Posts: 1688
Location: Up State NY in the USA!!!!
Forget it but thanks. I just have to wait for the banks to move thier fat asses and give you my money.

Mike


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