Lets look at just a few of the issues.
One, you are using a Mac, the OS of which is based on BSD.
Two, you are using MS windows SMB for you file transfer protocol. Did you get the MS part as in Microsoft?
Three, you are asking it to move/copy files in a language other than English on top of it all.
Four, the software you are using is based on open sourced packages of work done for free by developers not payed for their generosity. Tony and Ralph package these and add a custom HTML front end and an installer for the users and charge a nominal fee for this. There are allot of other issues as well that are likely to not get fixed either.
Mike
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